By Humanitarian Accountability Partnership
The HAP ordinary is the 1st certifiable commonplace to be constructed which measures humanitarian responsibility and caliber administration. This professional typical has been built by means of the sphere, for the field, and allows the construction of a administration procedure to enforce suitable practices, codes, humanitarian rules, and inner missions.
This consultant and its accompanying CD-ROM will offer managers operating in improvement with every little thing they should find out about the normal, the certification method, and imposing the traditional. functional and obtainable, the advisor can help make sure that reaching certification is an achieveable objective for either huge and small firms.
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Additional info for A Guide to the HAP Standard: Humanitarian Accountability and Quality Management
Standards for collective use might include, for example, the International Red Cross Movement and NGO Code of Conduct in Disaster Relief; The Sphere Project’s Humanitarian Charter and Minimum Standards in Disaster Response; Coordination Sud’s Compas Qualité, the People In Aid Code of Good Practice; InterAction’s PVO Standards, ACFID’s Code of Conduct; or the Secretary-General’s Bulletin on Special Measures for Protection from Sexual Exploitation and Abuse. • For agencies seeking HAP Certification, commitment to the principles for humanitarian action set out in the HAP Humanitarian Covenant are obligatory.
The agency shall determine the competencies, attitudes, and development needs of staff required to implement its humanitarian quality management system. 5. The agency shall establish and implement complaints-handling procedures that are effective, accessible, and safe for intended beneficiaries, disaster-affected communities, agency staff, humanitarian partners, and other specified bodies. 6. The agency shall establish a process of continual improvement for its humanitarian accountability framework and humanitarian quality management system.
In response to issues of relative need, urgency, available resources, access, protection, staff security, and so on. This happens each time humanitarian needs outstrip response capacities, creating dilemmas with which humanitarian agencies are all too familiar. 31 The Guide to the HAP Standard It was in recognition of the challenge posed by such situations that the International Committee of the Red Cross ranked the Fundamental Principles, thereby creating a guidance tool when confronting hard choices.
A Guide to the HAP Standard: Humanitarian Accountability and Quality Management by Humanitarian Accountability Partnership